Contact Information

Last updated: 4 October 2026

Have a question about a size, an order, shipping or a return? Our team is here to help.

Customer support

Email: contact@paysmegoff.site

We reply Monday to Friday, usually within 1 to 2 business days. Please include your order number so we can help you faster. If you are writing about a damaged or wrong item, attach a photo or a short video — it lets us solve it in one email instead of three.

What we can help with

• Where your order is, and tracking that has stopped updating.
• Changing a shipping address, before the order ships.
• Something that arrived damaged, faulty or not what you ordered.
• Starting a return or a refund.
• Questions about a product before you order.

If a pair does not fit when it arrives, our Refund and Return Policy gives you 30 days to send it back.

Business details

• Trade name: SM Kicks
• Legal business name: GREENFORD VENTURES
• Physical address: 659 W Englewood Ave, Twin Lake, Michigan 49457, United States
• Email: contact@paysmegoff.site

This address is our business address, not a returns address. Please do not send returns here. To return an item, email us first and follow the steps in our Refund and Return Policy — we will send you the correct return address.